Tips for Interviewers: 15 Best Practices to Get It Right

Jen Dewar Avatar
tips for interviewers
Tips for Interviewers

    Get talent acquisition best practices, trends, and news delivered directly to your inbox.

    An interview isn’t just about assessing your job candidate——it’s an opportunity to make a positive impression. For many candidates, the job interview is the first substantial interaction they have with your organization. How you conduct interviews can significantly influence a candidate’s decision to join your team or take their talents elsewhere. As it stands, half of companies say they’ve lost quality talent due to a poor interview process.

    Providing a positive interview experience benefits both the employer and the candidate. It ensures that candidates feel respected and valued, regardless of the outcome. Moreover, a well-structured interview process reflects positively on your company’s brand, making it more attractive to future candidates. 

    But what exactly constitutes a positive interview experience? And how can you ensure that your process is both efficient and effective?

    This guide will walk you through 15 interview best practices to help you conduct interviews that are not only efficient but also leave candidates with a great impression of your company. Whether you’re a seasoned interviewer or about to conduct your first interview, these tips will help you streamline your process and make better hiring decisions.

    Align with your hiring team

    Sync with your hiring team before you begin interviewing to understand the evaluation criteria, your role in the interview process, and questions you should ask. 

    For example, you may be assessing a candidate’s technical skills or looking for shared values and culture fit. Understanding your role in the interview process helps ensure a comprehensive candidate assessment, while avoiding redundancy.

    Be prepared

    Set aside 10-15 minutes before each interview to review your candidate’s resume, cover letter, and any other application materials. Familiarize yourself with their background, skills, and experience as they relate to your job description and evaluation criteria. 

    This not only helps you tailor your interview to the candidate’s specific experiences but helps candidates feel valued.

    Respect your candidate’s time

    Punctuality and time management are critical during the interview process. 

    Start the interview on time and be mindful of its length. If you anticipate that the interview will run longer than expected, let the candidate know as soon as possible. 

    Respecting the candidate’s time reflects well on your employer brand.

    Help your candidates feel at ease

    Creating a comfortable environment for candidates is crucial to help them feel at ease, so you can better assess their true potential and fit for your team.

    Start by greeting them warmly and engaging in light, casual conversation before diving into the formal interview. Pay attention to your body language, making eye contact and smiling throughout the interview. 

    Provide a clear overview of the interview process

    Take a few minutes at the beginning of the interview to explain the structure of the interview, what will be covered, and the next steps in the hiring process. This transparency helps candidates feel more comfortable and allows them to focus on showcasing their skills and experience.

    Sell the candidate on your opportunity

    Highlight what makes your organization unique, such as your culture, growth opportunities, and the impact candidates could have in the role. Share success stories, discuss career development paths, and emphasize benefits like work-life balance or innovative projects. Showing genuine enthusiasm for the company and the role can be contagious, helping the candidate envision themselves as part of your team. Ultimately, selling the opportunity increases your chances of securing top talent.

    Use a structured interview format

    A structured interview format involves asking each candidate the same set of job interview questions in the same order. Standardizing questions and evaluation criteria can help ensure that all candidates are assessed fairly and given an equal opportunity to succeed.

    Structured interviews also help you keep the conversation going and help ensure you cover all the topics you’ve been tasked with discussing.

    Be mindful of unconscious biases

    Unconscious biases can significantly impact your hiring decisions, often leading to missed opportunities for both your company and the candidate. 

    Learning to recognize and counteract your own biases can help create a more inclusive hiring process. For example, similarity bias can lead you to favor candidates with whom you share similar characteristics, backgrounds, and demographics. 

    Encourage a two-way conversation

    An interview shouldn’t be an interrogation; it should be a two-way conversation. Encourage candidates to ask questions about the role, team, and company culture. This not only helps them determine if they’re a good fit for your organization but also shows that you value their input and perspective.

    Take notes during the interview

    Take notes on your candidate’s responses during the interview, as well as any observations you make. This will help you remember key details when it’s time to compare candidates and make a decision. It’s also useful to refer back to these notes when providing feedback to candidates who didn’t make the cut.

    Use active listening skills

    Active listening is a vital skill for interviewers, helping you fully understand a candidate’s responses and engage more effectively. By focusing on the candidate’s words, asking clarifying questions, and providing thoughtful feedback, you demonstrate that you value their responses. 

    Avoid interrupting or letting your mind wander during the conversation. Instead, maintain eye contact, nod in acknowledgment, and summarize key points to ensure understanding. Active listening not only builds rapport but also allows you to uncover deeper insights into the candidate’s experiences, skills, and motivations, leading to more informed hiring decisions.

    Avoid making snap judgments

    It’s easy to form a first impression of a candidate within the first few minutes of an interview, but it’s important to avoid making snap judgments. Give candidates the opportunity to fully showcase their skills and experiences before forming an opinion. This approach leads to more accurate and fair assessments.

    Consider the candidate’s potential, not just their past

    While a candidate’s past experience is important, their potential to grow within your organization is equally crucial. Look for signs of adaptability, willingness to learn, and problem-solving abilities. Candidates who show potential can often grow into roles and bring fresh perspectives to your team.

    Focus on providing timely feedback

    Whether they’re moving forward in the process or not, candidates appreciate knowing where they stand. 

    Submitting interview feedback in a timely manner enables your team to make faster decisions and get back to candidates sooner. This enables a better candidate experience that improves your employer brand and keeps top talent engaged in your hiring process.

    End the interview on a positive note

    Finally, always end the interview on a positive note. Thank the candidate for their time, express your appreciation for their interest in the position, and reiterate the next steps. This leaves the candidate with a good impression of your company, regardless of the outcome.

    Final thoughts on building a better interview process

    Conducting effective interviews is a critical component of building a strong, cohesive team. By following these best practices, you can ensure that your interview process is both efficient and candidate-friendly, helping you attract and retain top talent. 

    Remember, the interview isn’t just an assessment tool—it’s also a reflection of your company’s values and culture. By investing in a positive interview experience, you’re not only making better hiring decisions but also strengthening your company’s reputation as a great place to work.