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Poor communication during the hiring process is consistently cited as one of the top frustrations among job seekers — but it doesn’t have to be. Modern recruiting technology makes it incredibly easy to send personalized emails at scale throughout your recruitment process. With the right processes in place, you can elevate your candidate experience without adding to your team’s workload.
One of your first opportunities to demonstrate strong communication often comes after someone applies to your open position. A well-crafted application confirmation email can help you acknowledge receipt of the application, set clear expectations about next steps, and help you begin building a relationship with potential future employees.
35%
of US job seekers claim an employer failed to acknowledge their application
What to include in your application confirmation emails
Application confirmation emails may vary by organization, team, location, or role to ensure candidates receive the right information at the right time.
You can craft a comprehensive application confirmation email by including some or all of the following:
Application confirmation email templates
Templates make it easier to consistently send well-crafted candidate communications.
Here are three application confirmation email templates you can customize to match your company’s voice and needs.
Basic application confirmation
Subject: Job Application Confirmation: [Job Title] at [Company Name] in [Location]
Hi [Candidate Name],
We just received your resume and would like to thank you for your interest in working at [Company Name]. This email confirms that your application has been submitted for the [Job Title] position.
Our team will carefully assess your qualifications and get back to you if there’s a match.
Best regards,
[Company Name] Recruiting Team
Detailed application confirmation
Subject: Thank you for applying to the [Job Title] role at [Company Name]
Hi [Candidate Name],
Thank you for applying to the [Job Title] role at [Company Name]. We’ve received your application and appreciate your interest in joining our team.
What happens next:
- Our recruiting team will review your application within the next 10 business days
- If your qualifications match our needs, we’ll contact you to schedule an initial phone conversation
- If we decide to move forward with other candidates, we’ll let you know
While you wait, learn more about life at [Company Name]:
- [Link to company culture page or blog]
- [Link to social media profiles]
Best regards,
[Company Name] Recruiting Team
Application confirmation with assessment
Subject: Next steps for your [Job Title] application at [Company Name]
Hi [Candidate Name],
Thank you for applying to the [Job Title] role. We’re excited about your interest in joining our team at [Company Name].
Your next step is to complete our [Type of Assessment]:
- You’ll receive a separate email within 24 hours with assessment instructions
- You’ll have 7 days to complete the assessment
- We’ll review your results within 5 business days after submission
The assessment typically takes [Number of Hours] hours to complete. You can start whenever you’re ready within the 7-day window.
Questions about the assessment? Contact us at [email@company.com].
Best regards,
[Company Name]
Recruiting Team
Best practices for application confirmation emails
Creating effective application confirmation emails requires balancing automation with personalization.
Here are key practices to ensure your emails achieve their intended purpose while maintaining a human touch:
Final thoughts on application confirmation emails
Every interaction with potential employees matters. Application confirmation emails might seem like a small detail in the broader recruiting process, but they play a crucial role in setting expectations and building relationships with candidates from the start.
JobScore can help you send customized, automated application confirmation emails that improve candidate communications and boost your candidate experience. Start a free trial to see it in action.