Building a Better Candidate Experience with JobScore

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The candidate experience is crucial for attracting and retaining top talent. A positive candidate experience not only enhances your employer brand but also ensures that you don’t lose out on skilled candidates due to a cumbersome, impersonal, or downright unpleasant recruitment process.

Unfortunately, only one in four North American job seekers (26%) are satisfied with the talent acquisition process. Investing in the right strategies and tools can help your organization stand out as an employer of choice so you can win top-tier talent for your team. Here’s how JobScore can help.

Showcase your employer brand

More than half of job seekers (54%) research every company before applying—and career sites are their most used research channel. They want to know about your compensation package, what it’s like to work at your company, what your interview process entails, and if they’d feel a sense of belonging.

JobScore enables you to create a branded, mobile-optimized careers site to showcase your employer brand and encourage candidates to apply.

Job descriptions on JobScore have many features that help elevate your employer brand and make your company stand out to prospective candidates:

Videos showcase your company, environment, and products
Images that help job seekers visualize themselves in the job
Profiles sell the people on your team
Maps that illustrate where your opportunity is located

Streamline your application process

Half of job seekers (49%) agree that most job application processes are too long and complicated. This could be hurting your candidate conversion rate: 33% of workers said they’d abandon an application if it was clumsy, repetitive, or difficult to fill out.

JobScore helps you streamline your application to provide a better experience and convert qualified applicants:

Customize your application form to ask for the information you need. Short forms can be used for hard to fill roles and long forms can help you quality applicants.
Enable candidates to apply using a resume or LinkedIn profile. JobScore can parse contact, employment, and education information to reduce typing for candidates. This means people often apply with zero typing and just one click!
Ensure your application process is mobile-friendly. Whether on a mobile phone, a tablet or the web, JobScore makes your jobs easy to read and apply for.

Conduct an engaging interview process

Interviews are a critical component of the hiring process, allowing your team and your candidates to assess mutual fit. A well-structured interview process not only helps you make informed hiring decisions but also leaves a positive impression on candidates.

With JobScore, conducting interviews can become more organized, efficient, and effective.

Here’s how JobScore can enhance your interview process:

Simplify interview scheduling. JobScore’s interview self-scheduling tool allows candidates to choose time slots that best fit their availability. This reduces back-and-forth communication so the hiring process can keep moving forward.
Prepare interviewers. Interview templates in JobScore help your interviewers easily run great interviews. They include interviewing instructions, sample questions, tips on how to sell candidates on your opportunity, and rating criteria.
Feedback reminders. When team members fail to enter interview feedback, JobScore can politely remind them to do so. This enables faster decision-making to keep your hiring timeline on track, reduce candidate uncertainty, and extend offers before your competitors do.

Provide clear, consistent communication

It’s no surprise that poor communication is one of job seekers’ biggest complaints about the recruiting process. Two-thirds (65%) say they haven’t received consistent communication through the hiring process.

Effective communication is the backbone of a positive candidate experience. Keeping candidates informed, engaged, and feeling valued throughout the hiring process can significantly impact their perception of your company. Prompt, personalized communication ensures that candidates stay engaged and reduces the risk of losing top talent due to delays or misunderstandings.

JobScore can help you provide clear, consistent communication so you can foster a sense of connection and respect with candidates.

Here are some ways you can use JobScore to improve candidate communication:

Send automated emails to acknowledge receipt of job applications, and notify candidates when they’re no longer being considered for the role.
Pair overdue alerts with bulk emails to follow-up with candidates who have been in a workflow stage for too long.
Save personalized email templates to keep messages consistent and on-brand.

Simplify offers and ensure smooth onboarding

The candidate experience doesn’t formally end until your top-choice candidate accepts your job offer and shows up for their first day of work. It’s crucial to maintain momentum and excitement with candidates through your offer and onboarding stages.

Personalize your job offer to demonstrate your team’s excitement and make it easy for candidates to accept. The JobScore DocuSign integration allows candidates to receive, sign, and return offers electronically, reducing friction for offer acceptance.

JobScore also integrates with leading HRIS and Onboarding platforms, eliminating data entry redundancies and creating a seamless hiring experience. This integration ensures that once a candidate is hired, their information flows smoothly into your onboarding system so you can begin their transition to a new hire right away.

Optimize your recruitment process

Making data-driven decisions is key to staying competitive. Analytics help you identify bottlenecks, track performance, and continuously improve your hiring process.

With JobScore’s analytics, you can gain deep insights into your recruitment efforts. This helps in refining strategies, improving efficiency, and ultimately enhancing the overall candidate experience.

Here are some ways you can use JobScore analytics to measure and optimize your recruitment process:

Identify whether interviewers are too easy or too hard on candidates so you can offer additional training.
See how long candidates spend in each stage of your recruitment process so you can remove bottlenecks.
Break down the reasons you decline candidates and why job seekers withdraw from the process so you can address problematic patterns.

Your candidate experience is a worthwhile investment

Improving the candidate experience is a strategic priority for 48% of employers. While technology alone won’t turn your candidate experience around, it can enable your team to efficiently and consistently deliver an engaging candidate journey. Investing in the right tools is a great way to scale your efforts to improve hiring outcomes.

JobScore is built to craft impressive candidate experiences from start to finish: job descriptions, job application forms, emails, offers, and more. Consider how a technology investment could help you level-up your recruitment efforts.

Want to learn how JobScore can help you elevate your candidate experience?

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